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Tim Atluru is an experienced network and systems engineer with a diverse background in technical leadership and support services. Currently serving as a Network Engineer and Critical Response Engineer at Flexential since June 2021, Tim previously held the role of 3rd Shift Supervisor - Support Services at the same company, overseeing a team of 12 and managing incident responses and customer escalations. Prior to Flexential, Tim worked at ViaWest as a Client Systems Engineer IV, focusing on networking within the Technical Assistance Center. With experience as a Sales Engineer at Sandvine and a Field Support Engineer at Cricket Communications, Tim has a strong foundation in high availability carrier networks and ITIL/ITSM practices. Earlier career roles include principal consultant at TRA Consulting and infrastructure architect positions at Cavoe Technology Group and S-Scape Communications, emphasizing the design and implementation of network and security solutions primarily using the SunONE product suite.