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Gabriela Ruiz-Cruz, M.S., currently serves as a People Operations Assistant at Flavors of San Juan Food Tours and has gained diverse experience across various roles in human resources, marketing, and customer engagement. Recent positions include an I/O Psychology Intern at Universidad Albizu and an Engagement Specialist at Cigna. Gabriela has also worked as a Marketing Specialist at Lourdes Mola Solutions and held multiple roles in customer service and management, including at Oakley and adidas, where responsibilities encompassed staff supervision and training, sales performance evaluation, and customer service excellence. Academically, Gabriela is pursuing a Master of Science in Industrial and Organizational Psychology at Universidad Albizu, having previously obtained a Master of Science in Digital Marketing Strategy from Arizona State University and a Bachelor of Applied Science in Public Relations from the University of Central Florida.