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Dirk Ramme is an experienced Problem Manager at flatexDEGIRO AG, where Dirk is responsible for identifying, diagnosing, solving, and preventing problems, as well as managing knowledge, measuring performance, reporting, and continuous improvement. Prior to their current role, Dirk worked as a Projekt-Consultant for Service-Management-Solutions at N+P Informationssysteme GmbH, where Dirk implemented customer projects using Matrix42 products. Dirk also has extensive experience in the automotive and aerospace industries, specializing in service quality improvement, incident management, service delivery, knowledge management, and project consulting. Dirk's educational background includes a degree in IT-Security-Engineer from TÃœV Akademie GmbH.