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Tom Howatt is a seasoned professional with extensive experience in business development and client engagement, currently serving as a Lead Development Representative at Five9 since August 2023, specializing in cloud contact center software aimed at enhancing customer experience and agent efficiency. Previously, Tom held the role of Business Development Manager at Claytabase Ltd, focusing on database contracting services, and served as Managing Director at Howatt Consultants Ltd, streamlining the job search process for candidates in the automotive industry. Tom has also worked at InfoDesk, where significant contributions were made as a Financial Industry Solutions Specialist and in various sales development roles. Earlier career experiences include positions at Spear Recruitment Ltd as a Social Media Manager, Recruitment Administrator, and Recruitment Consultant. Tom holds an NVQ Level 3 in Business Administration and Management from Isle of Wight College and an NVQ in Sales from Smart Training, complemented by GCSEs from Medina High School.