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Ravinder Singh Gill is a Senior System Engineer at Five9 since May 2021, reporting to the Director of WFO Systems and leading the migration of over 600 customers from a legacy system to an AWS production environment. Expertise includes AWS, Active Directory, SQL, and Windows administration, with skills in automation using PowerShell scripts and daily system monitoring using Logic Monitor. Previous roles include Infrastructure and Cloud Hosting Engineer at Reed Elsevier Philippines, Systems Administrator at Land Registration Systems, Inc., and Information Technology Technical Support at Sutherland. Ravinder holds a Bachelor of Science in Computer Engineering from the Technological Institute of the Philippines and an MBA from Trinity University of Asia.