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James Doran is the Executive Vice President of Strategy & Operations at Five9, responsible for advancing the company’s growth strategy and operational maturity to enable the organization to deliver on its promise. James is a widely respected veteran leader, having led multiple business transformations throughout his 20+ years in the industry.

Prior to Five9, James was Vice President of Strategy & Operations for Cisco’s Collaboration division, where he led the business transformation to subscription, inked alliances with SalesForce, Apple, IBM and Google and drove the merger and acquisition agenda to include Broadsoft, Mindmeld and AppDynamics. James also held a variety of executive positions at Symantec, worked in strategy consulting, with successful start-ups, and served on staff for both the White House and Capitol Hill.

James received a BA in Economics from the University of Notre Dame and an MBA from the Thunderbird School of Global Management.