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Frank C. is a seasoned executive in product management with extensive experience in the AI, digital, and automation sectors. Currently serving as VP of Product Management AI, Digital & Automation at Five9, Frank leads innovative developments in customer experiences. Prior roles include Vice President of Product Management at Genesys, where Frank directed digital customer engagement for Genesys Cloud, and Vice President of Product & Engineering at LiveWorld, enhancing AI-driven customer service solutions. Frank has also played strategic roles at Quadient, AVOB, ModelN, Attivo Software Inc., and Schlumberger, contributing to substantial business growth and market expansion through effective product strategy. Frank holds an Entrepreneurial Leadership Executive Program degree from HEC Paris, a PhD in Computer Science from CentraleSupélec, and an MS in Computer Science from Arts et Métiers - École Nationale Supérieure d'Arts et Métiers.