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Erik Rinard is a Professional Services App Consultant I at Aceyus since February 2015, specializing in custom reports and customer migrations while deploying data adapters and leading standardization efforts for products and documentation. Previous experience includes serving as a Support Team Lead, where Erik led a team investigating customer issues, and as a Support Engineer, analyzing SQL queries related to the Aceyus reporting platform. Prior roles include Software Support Associate at Riverside Publishing, managing customer inquiries for over 50 products, and Manager at Des Plaines Park District, overseeing operations and employee payroll. Erik holds a Bachelor of Arts in English and Studio Art from Lawrence University, as well as an Oracle Database Administrator Certificate from Oakton College.