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Dima Dubov has worked in the field of customer support since 2017. Dima started as a junior PMO, UAV Technician, and Customer Technical Support at Aeronautics Group from 2017-2021. Dima then moved to Fireblocks in 2021, where they worked as a Customer Support Engineer. In 2022, they transitioned to Five Sigma, where they currently work as a Customer Support Engineer.

Dima Dubov attended Holtz College Tel Aviv from 2011 to 2013, where they earned a degree in Electronic Practical Engineering in Electrical and Electronics Engineering. Dima then attended The Academic College of Tel-Aviv, Yaffo from 2019 to 2022, where they earned a Bs.c in Information Technology and Cyber.