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Yogesh Nagar is a seasoned professional in workforce management and scheduling, currently serving as a Senior Associate WFM at Firstsource since March 2023. Previous experience includes roles such as Scheduling Analyst at Teleperformance from July 2022 to February 2023 and Senior Associate WFM at Reliance Jio from October 2020 to December 2021. Yogesh's career also encompasses positions like Senior MIS at Tech Mahindra and various roles at Teleperformance, including MIS, WFM Analyst, and Customer Care Executive, contributing to a robust background in management information systems and client services. Yogesh holds a Bachelor of Arts degree from Madhya Pradesh Bhoj (Open) University, completed between 2016 and 2019.