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Mohammad Altaf Alam is an experienced professional in business analysis and consulting, currently serving as an Assistant Manager at Firstsource since February 2021, following a role as Senior Business Analyst. Prior experience includes a tenure at Miraco IT Services Pvt. Ltd. from April 2017 to February 2021 as a Business Analyst, where skills in requirement elicitation and Scrum facilitation were developed. Earlier positions include Business Development Executive at Adeson Freight Services LLC and Operations Analyst at DA DESK, alongside initial experience as a Trainee Shipbroker at Marina Shipbrokers LLC. Mohammad holds a Master of Business Administration in Shipping and Logistics from Amet University and a Bachelor of Engineering in Computer Science. Education was completed with AISSCE from Kendriya Vidyalaya.