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Karpahakumar Radhakrishnan is an experienced professional in robotic process automation (RPA), currently serving as Associate Director at Firstsource since April 2023. With a robust background that includes over 15 years at Cognizant as a Technical Project Manager and Delivery Lead, Karpahakumar has successfully delivered over 130 RPA processes using UiPath and Power Automate Technologies. Previous roles include leading automation efforts for Anthem and Blue Cross Blue Shield, where Karpahakumar assessed automation opportunities and developed proof of concepts, and serving as Senior RPA Developer at Emblem Health, focusing on project development and architecture. Beginning career as Technology Lead at Dun & Bradstreet, Karpahakumar has consistently emphasized quality delivery and collaboration with business teams. Karpahakumar holds a Bachelor of Technology degree in Electronics and Communication Engineering from SRM Institute of Science and Technology.