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Holly M. has a comprehensive work experience in community management and account executive roles. Holly started their career in 2006 at Seabreeze Management Company, Inc. as an Account Executive where they worked until 2013. In 2013, they joined FirstService Residential in California as a Senior Community Manager and later advanced to District Manager, Regional Manager, and General Manager - Great Park Neighborhoods. Currently, Holly holds the position of Vice President, Community Management at FirstService Residential in California.

Holly M. has an Associate's Degree in English Literature (British and Commonwealth) from Orange Coast College. Holly also holds a Bachelor of Arts (B.A.) degree in Sociology from California State University, Long Beach. In terms of certifications, they obtained the "Association Management Specialist" certification from the Community Associations Institute in May 2017 and the "Professional Community Association Manager" certification from the same institution in June 2021. It is unclear whether they have obtained the "Certified Manager of Community Associations" certification, as the month and year of achievement are not specified.