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Catherine Floyd-Jennings is a skilled professional with experience in community resource guidance, peer support integration, psychology instruction, mediation, and case management. Catherine holds a Master of Arts in Industrial and Organizational Psychology from Appalachian State University and a Bachelor's degree in Sociology with a minor in Management and Economics from the University of North Carolina Asheville. Catherine's expertise spans a range of roles, including Senior Community Resource Guide at firsthand, Adjunct Instructor at East Tennessee State University and Northeast State Community College, Civil and Family Mediator at Mediate East TN, and Lead Case Manager at Health Connect America.