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Adrian Whitaker is an accomplished IT leader with extensive experience in technology transformation across various sectors. Currently serving as the Head of IT, Applications & Service Delivery at FirstGroup plc since November 2021, Adrian drives technological advancements for First Customer Contact, implementing innovative cloud-based solutions utilizing AWS, Azure, and Salesforce. As a Board Member of Action for Children since December 2018, Adrian supports initiatives like Byte Night, which has significantly raised funds for the organization. Previous roles include Divisional IT Business Director and IT Director at Capita, where Adrian was instrumental in managing complex technology environments and delivering architectural solutions across diverse global contracts. With a solid foundation in IT service management and architecture, Adrian has also held key technical positions with companies like O2 and Ventura, showcasing a comprehensive career in technology and project management.