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Lijo John has held various product management and business development roles throughout their career. Lijo started their career at Survey Analytics LLC in 2005, where they worked as a Product Manager, Sales, and Account Manager until 2011. Lijo then joined Integration International Inc. as a Business Development professional from 2011 to 2012. Lijo then worked as a Product Manager at Central Desktop from 2012 to 2013 and at K2annex from 2013 to 2013. Lijo also served as the Head of Product Management at BlueVerve Consulting Inc. from 2013 to 2014. Lijo then joined FirstCry.com (BrainBees Solutions Pvt. Ltd.) in 2014, initially as AGM - Product Management and later as GM - Product Management until 2018. In 2018, they joined Western Union as a Product Management professional for a brief period before returning to FirstCry.com in 2019. Lijo held the positions of GM - Product Management, Assistant Vice President Product Management, and currently holds the position of Vice President of Product Management.

Lijo John holds a Bachelor of Commerce degree from B.Y.K College of Commerce, which they completed in 2004. Lijo also obtained an MBA in Marketing and IT from The ICFAI University, Dehradun between 2008 and 2010. Lijo further pursued business administration and management by completing an EPBM program at the Indian Institute of Management, Calcutta from 2017 to 2018. Additionally, Lijo has obtained certifications in CSPO and CSM from the Scrum Alliance in 2014. Before their higher education, Lijo attended Kilbil St. Joseph's High School for their primary education from 1987 to 1999.