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The IT Team at FirstBank Southwest ensures the smooth operation and security of the bank's technological infrastructure. The System Administrator is responsible for managing servers and network systems, the Senior Help Desk Technician offers technical support and resolves IT issues for employees, and the Senior Systems Security Engineer safeguards the bank's data from cyber threats, ensuring compliance with industry regulations. Collectively, they ensure that FBSW's digital tools and platforms are efficient, secure, and reliable to support both the commercial and retail banking services offered to their valued clients.