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Cynthia Robertson is an experienced professional currently serving as a Scrum Master at First West Credit Union since January 2024. Prior to this role, Cynthia held the position of Assistant Branch Manager at Envision Financial, a division of First West Credit Union, from July 2022 to January 2024. Cynthia's extensive career at First West Credit Union began in January 2015, encompassing various roles such as Supervisor, Settlement Reconciliation, Assistant Manager of Central Operations, Analyst of Access and Compliance, and Advisor for Continuous Improvement. Cynthia also worked as Administrative Manager at North Langley Community Church from November 2013 to January 2015, and held positions at Envision Financial and Coast Capital Savings, demonstrating a solid background in operations and compliance. Cynthia began their career at BlueShore Financial as a Senior Customer Service Representative from July 1990 to December 1993.