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Angie Baskin, MBA, brings extensive experience in banking and customer support, currently serving as AVP, Product Owner-Digital Banking and Officer at First National Bank and Trust since December 2017. In this role, Angie partners with stakeholders and Agile teams to evolve digital banking products, prioritizing user stories to maximize business value. Previous roles include AVP for Customer Support and Loan Processing, managing operations and teams across multiple departments, alongside responsibilities for developing efficiency programs and ensuring compliance during audits. Prior experience at BMO Harris Bank encompassed personal banking, call center supervision, and customer service, complemented by an educational background that includes an MBA focused on Leadership and additional banking and finance credentials.