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Sylwia Oak, CHA, serves as the Area General Manager at First Hospitality since July 2021, where additional roles have included Training Director and Task Force General Manager. Prior experience encompasses positions such as General Manager at SpringHill Suites with Hawkeye Hotels and General Manager at Lora. Sylwia's career in hospitality management spans various roles, including Curator at Radisson Red Minneapolis Downtown, General Manager and Director of Operations for Hilton Garden Inn, Housekeeping Manager at Courtyard Marriott, and Executive Housekeeper at Hyatt House. Educational qualifications include studies at Northeast Wisconsin Technical College, DePaul University, and Roosevelt University.