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Esther Shem, MBA, has a diverse professional background with a focus on sales, customer service, and support for individuals with disabilities. Currently serving as a Direct Sales representative at First Horizon Bank since January 2022, Esther previously worked as a Title Processor at ABS Tag & Title, where responsibilities included preparing and processing vehicle title documents. Earlier experience includes positions as a Customer Service Representative at Answer Financial Inc., assisting customers with insurance applications, and as a Life Enrichment Direct Support Professional at Emory Valley Center, where vocational training was provided to individuals with disabilities. Esther holds an MBA from Carson-Newman University and a bachelor’s degree in Business Administration from Tusculum University, along with an associate's degree from Pellissippi State Community College.