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Juan Diego Sibaja Navarro has a diverse work experience in the field of software development and customer service. Juan Diego started their career in 2013 as a Customer Service Agent at Sykes Assistance Services Corporation. In 2018, they interned as an IT Software Developer and Analyst at Griffith Foods. Juan Diego then worked as a Software Engineer at Softland Sitio Oficial from January 2019 to February 2020. Currently, they are working as a Software Systems Developer at First Factory since February 2020.

Juan Diego Sibaja Navarro attended the Universidad de Costa Rica UCR from 2014 to 2018. However, the degree name and field of study were not provided for this period. In 2012, they also studied at the Instituto Nacional de Aprendizaje and obtained a degree in Ejecutivo en Inglés para servicios. Juan Diego'sfield of study during this time was empresarial (business) and servicio al cliente (customer service).