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Giselle Olmo, CAMS, currently serves as the Quality Control Lead at First Commerce Bank since October 2021, bringing a wealth of experience in banking and compliance. Previously, Giselle worked as a BSA Analyst/OFAC Sactions at Investors Bank from July 2014 to November 2019, conducting due diligence and reviewing KYC files. Giselle's roles also include Assistant Manager and various positions at TD, where responsibilities ranged from opening accounts and customer service to training new hires and mitigating fraud. With strong interpersonal and organizational skills, Giselle is adept at navigating fast-paced environments and adapting to changes while ensuring compliance and enhancing customer experiences.