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Heather Horton possesses extensive experience in the banking sector, currently serving as Associate Manager for Deposit Services at First Command Financial Services, Inc. since December 2018. In this role, Heather oversees daily operations, manages staff, and ensures compliance with banking regulations while developing strategies for improved performance. Previous positions include Senior Bank Client Service Specialist and Bank Teller at First Command, showcasing extensive knowledge in departmental functions and employee training. Prior experience includes working as Bank Advisor II at USAA. Heather holds a Bachelor of Applied Science in Psychology from Tarleton State University, anticipated in December 2024, and an Associate of Arts in Communication and Media Studies from Tarrant County College.