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True Nicolson is an accomplished professional with extensive experience in operations and customer service roles. Currently serving as Operations Coordinator and previously as Member Services Coordinator at First Book since June 2017, True has effectively contributed to organizational efficiency and member support. Prior experience includes a tenure as Customer Service Manager at SCOUT (Bungalow LLC) from October 2014 to December 2016, a Sales Associate at Alabama Outdoors (SMAO, LLC) from May 2012 to August 2013, and an Education Department Intern at the Smithsonian Institution, Museum of Natural History, from September 2009 to May 2010. True holds a Bachelor of Arts in History from The University of the South, earned in 2014, and a high school diploma from The Madeira School, obtained in 2010.