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David Cappuccitti is a seasoned professional in client success and account management with a strong track record at Firmex since October 2014. As a Senior Client Success Manager, David achieved recognition in the 2019 Firmex President's Club and was honored as the 2023 Firmex Success Teammate of the Year. Earlier roles at Firmex include Senior Account Executive and Renewals Executive, where responsibilities ranged from meeting growth targets to enhancing customer retention strategies. Prior to Firmex, David worked at Softchoice LP from January 2010 to October 2014, contributing as a SaaS Assessment Services Consultant and leading the CSR Team. Educational credentials include studies at Seneca Polytechnic and York University.