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Christie Castillo is a Denials Management Specialist at FIRM Revenue Cycle Management Services, Inc., where responsibilities include resolving hospital claim denials, project coordination, and data analysis. Christie was promoted to Lead Appeal Specialist within six months of joining the company. As a member of The National Society of Leadership and Success since 2017, Christie has demonstrated a commitment to leadership and academic excellence. Previous experience includes bartending positions at Banger Brewing and Golden Entertainment, focusing on customer service and time management. Additionally, Christie gained valuable skills as a Student Intern at Las Vegas HEALS, where project management and data entry were key responsibilities. Education includes a Bachelor of Science in Health Care Administration from UNLV School of Public Health and an Associate of Arts from the College of Southern Nevada.