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Monica Bildstein has extensive experience in customer service and administrative roles, currently serving as a Customer Service Representative at Fire-Dex since April 2019. Prior to this, Monica worked as a Customer Relations Specialist at The Kirby Company from February 2012 to April 2019, managing customer interactions including German correspondence. Monica's career also includes a role as a Market Research Interviewer at Direct Opinions, where home-based business-to-business calls were conducted to gather survey data. Additionally, Monica served as a Crew Leader for the U.S. Census Bureau, overseeing enumerators during field operations, and worked as an Office Manager/Director of Operations at NEO Soccer, supporting team management and scheduling for over 25 teams. Monica holds a degree in Computer Programming from the ICM School of Business, completed between 1980 and 1982.