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Chieu (Maria) Doan is an experienced Operational Risk Specialist at Fintech since May 2020, and has held various roles including Customer Service Trainer and Customer Support Specialist. Prior to Fintech, Chieu served as Assistant Guest Relations Manager and Guest Relations Supervisor at InterContinental Phu Quoc Long Beach Resort, overseeing client check-ins and hotel facilities. Previous experience also includes Assistant Guest Relations Manager at Cam Ranh Riviera Beach Resort and Spa, Guest Service Agent at Hanoi Moscow Aparthotel, and Assistant Guest Relations Manager at Sailing Bay Beach Resort and Spa. Chieu holds a Bachelor's degree in Linguistics from Tomsk Polytechnic University, earned between 2011 and 2016.