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Eugenia Cruz has extensive experience in sales and customer service, currently serving as Customer Service Manager at Finotex since August 2006 after holding the position of Ejecutivo de ventas. Prior to Finotex, Eugenia worked at YKK Corporation of America as Ejecutiva de ventas from 2003 to 2006. Eugenia is currently pursuing a Master of Business Administration with a focus on Marketing at ISEADE - FEPADE, having begun studies in March 2022. Eugenia holds a Licenciatura from Universidad Centroamericana 'José Simeón Cañas', earned between 1996 and 2001.