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Mira Jouppi is a skilled professional in the hospitality and customer service sectors, currently serving as a Waitress at Palace restaurant since June 2023 and as a Gate Service Agent at Finnair since March 2022, focusing on customer service in a dynamic airport environment. With prior experience as a Waitress at Lily Lee Oy and CMB Ravintolat Oy, and a Temporary Food Service Supervisor at Dubai World Trade Centre, Mira has demonstrated versatility in various service roles. Holding a Bachelor's degree in Hospitality Administration/Management from Haaga-Helia University of Applied Sciences and experience as a Key Account Manager and an Operations Coordinator, Mira has a comprehensive background in operations and management within the hospitality industry. Additionally, involvement as Vice Member of the Board and Member of The Representative Council at Haaga-Helia's student union reflects strong leadership and organizational skills.