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Dan Zaidi is an experienced professional with a strong background in customer support and account management. Currently serving as a Delivery Support Specialist at FinMkt since April 2023, Dan previously held positions at Productboard from January 2021 to March 2023, including Sr. Premium Support Advisor and Premium Support Advisor. At Productboard, which serves over 2,000 companies including Microsoft and Zendesk, Dan contributed to enhancing product success for teams. Prior experience includes roles as Customer Success Manager for Strategic Accounts at Galvanize (ACL Analytics), Technical Account Manager at Brygid Technologies Corp., and Assistant Operations Manager at Federal Auction Service, where Dan managed auctions for luxury items. Educational qualifications include a degree from Simon Fraser University, obtained from 2009 to 2014.