Eliane Dietrich has extensive experience in various financial institutions, specializing in change management, customer experience, and digital strategy. Eliane has held leadership roles in areas such as channels product management, e-channels service center, and e-banking administration & business support. With a background in business administration and IT, Eliane has successfully managed communication projects, sales initiatives, and client engagement strategies throughout their career. Eliane is currently a Senior Specialist in Strategy & Service Management at Eidgenössische Finanzmarktaufsicht FINMA, leading projects in digital channels and automation.
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