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Kelsey Allen is an experienced professional in the healthcare and customer success sectors, currently serving as an Associate Principal and Customer Success Manager at findhelp since November 2019, where responsibilities include leading national multi-region rollout projects for healthcare, payer, and housing entities. Prior to this role, Kelsey held significant positions at Epic from January 2011 to October 2019, focusing on the implementation of electronic healthcare software for large organizations and home care agencies. Additional experience includes research and lab work at UAB and the National Institutes of Health, along with early career positions in customer service and health assistance. Kelsey holds a Master of Public Health in Health Behavior from the University of Alabama at Birmingham and a Bachelor of Arts in Psychology/Pre-Med from Loyola University New Orleans.