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John Hamm has a diverse background in customer service and collections, currently working as a Credit Card Specialist at RBC since February 2024, while also serving as a Collections Specialist at Financial Debt Recovery Limited since November 2022. Previous experience includes roles such as Supervisor and Debt Consultant at Total Credit Recovery Limited, and Senior Agent at SinglePoint, where John assisted customers with online loan applications. Other positions include being a Recruitment Specialist at S & P Data and an Outbound Sales Representative for Bell, alongside earlier work as a Customer Service Representative for Crave TV and a Mail Processing Clerk for the City of Toronto. John completed education at Earl Haig from 1999 to 2004.