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Ashley Nguyen is a highly skilled professional with extensive experience in account management and customer service. Currently serving as a Renewal Specialist at Finalsite since September 2022 and at Blackboard since December 2018, Ashley excels in managing client relationships and ensuring customer satisfaction. Previous roles include Customer Service Specialist at Children's Learning Adventure, where exceptional service was provided to students, and Admissions Officer at Strayer University, focused on recruitment and enrollment processes. Additional experience includes a Service Manager position at Wells Fargo, overseeing teller operations and staff training, and a Sr Executive Account Representative role at One Main Financial, concentrating on training, credit analysis, and customer guidance. Ashley holds a Bachelor of Business Administration in Human Resources Management from Strayer University.