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Brandon Kliefoth is a seasoned professional with extensive experience in the mortgage and banking sectors. Currently serving as a Quality Control Analyst and Mortgage Loan Closer at Figure since June 2019, Brandon manages closing processes for conventional and jumbo mortgage loans, totaling around $800,000 weekly. Prior roles include Senior Customer Service Associate, where Brandon developed standard operating procedures and trained new staff, achieving a significant transition rate from CSA to Supervisor. At PNC, Brandon held positions as a Branch Sales & Services Associate, focusing on customer acquisition and enhancing financial experiences, and as a Teller. Brandon holds a Bachelor of Science degree in Economics from Penn State University, obtained in 2015.