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Michael Nguyen possesses a diverse background in business strategy, research, and customer success across several notable organizations. At Figma, Michael is involved in research, while previously at Asana, Michael held multiple leadership roles, including Head of Business Strategy and Customer Success, with a focus on customer journey and voice of customer initiatives. Michael's experience also includes positions at Revel Consulting, where responsibilities encompassed employee success and engagement management, as well as a role as Research Administrator at Fred Hutchinson Cancer Research Center. Additionally, Michael contributed as a Program Manager and Analyst at the University of Washington. Academic credentials include a Bachelor of Arts in Business Administration from UW Foster School of Business and a Master of Business Administration with a focus on Leadership Development & Formation from Seattle University.