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Sharnette Katherine-Keith has extensive experience in banking operations and retail banking, with a focus on building successful teams and achieving exceptional results through employee engagement and tailored training programs. Sharnette has worked at Fifth Third Bank since August 2008, currently holding the title of Vice President and overseeing profit and loss accountability for a retail banking center and small business banking initiatives. Prior to this, Sharnette spent six years at Citi, where Sharnette held various roles including Operations Manager and Senior Teller. Sharnette has a Master of Business Administration from the University of Phoenix and a Bachelor of Science in Computer Science from DePaul University.