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Pranshu Pandey has a diverse work experience spanning multiple companies and roles. They started their career as a Business Development Executive at Magnious solutions pvt ltd in August 2016. From July 2017 to August 2019, they worked as a Senior Customer Care Executive at iEnergizer, where they handled various departments for Credit One Bank. In August 2019, they joined Adobe as a Technical Consultant, responsible for onboarding and managing enterprise customers. They conducted meetings with C-level executives, delivered presentations, and trained customers on Adobe's SAAS-based products. In January 2022, they transitioned to Hubilo as a Customer Success Manager and later became a Client Experience Manager at fieldrive, a Hubilo company, in February 2023.

Pranshu Pandey completed their Engineer's Degree in Computer Science from Dr. A.P.J. Abdul Kalam Technical University from 2012 to 2016. In addition to their formal education, Pranshu has obtained several certifications related to customer success management from LinkedIn, including "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," and "Onboarding and Adoption Best Practices for Customer Success Management." These certifications were obtained in November 2021.