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Marco Ferrante is an experienced IT professional currently working as a Helpdesk IT at Fides since November 2022, providing assistance using tools such as SQL and GCP. Prior to this role, Ferrante gained valuable experience as a Help Desk technician at Innovaway, where support was delivered in both French and English utilizing various technologies including Active Directory and Office 365. Additional experience includes a brief stint in business development at Luxury Abode and event management with the Napoli 2019 Summer Universiade. Ferrante has also contributed to organizations such as Amnesty International and Oxfam in roles that emphasized client assistance and management support. Ferrante's educational background includes a Master’s degree in Global Studies from Università di Napoli L'Orientale and a recent intensive SAP training.