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The Product Management and User Experience team at Fidelity Charitable® is dedicated to enhancing the donor experience through innovative product strategies and user-centered design. This interdisciplinary team collaborates to research, develop, and refine tools and platforms that facilitate charitable giving, ensuring that processes are seamless, accessible, and impactful for all donors. By focusing on continuous improvement and strategic investments in technology, they aim to empower donors and drive the organization's mission of democratizing philanthropy.