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Mohamed Lakhi is an experienced IT professional with a diverse background in service management and support across various financial institutions. Currently serving as an ITIL Consultant at Fidelis Insurance Group since April 2023, Mohamed has previously held roles such as ITIL Service Management Consultant at Liberty Specialty Markets and IT Service & Process Manager at LMAX Group. Early career experiences include positions at notable companies like the London Stock Exchange Group, Barclays Investment Bank, Commerzbank AG, and Dresdner Kleinwort Wasserstein, accumulating extensive expertise in service delivery and IT support management. Mohamed holds a BSc (Hons) in Technology Management from London South Bank University, completed in 1994.