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The Claims Management team at FFVA Mutual Insurance Co. is responsible for overseeing the entire claims process for workers' compensation insurance. This includes assessing and processing claims, ensuring timely communication with injured workers and employers, and coordinating with medical professionals to facilitate appropriate care. With a focus on efficiency and customer service, the team works to resolve claims fairly while adhering to regulatory guidelines and company policies, ultimately aiming to support injured workers’ recovery and return to work.