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Kevin Cheong has a robust background in commercial operations and customer relationship management, with current responsibilities at Feruni Ceramiche Sdn Bhd focusing on enhancing project sales efficiency and aligning with sales team leadership. Prior experience at Schneider Electric involved implementing global Salesforce CRM strategies and driving customer satisfaction through understanding customer experiences. Kevin's tenure at Sime Darby Property Bhd included developing and managing a homeowners’ loyalty program and consumer research initiatives. Previous roles at Synovate featured project management and data analysis, while early career experience at Kristabond Technologies encompassed sales and marketing strategy execution. Kevin holds a BA in International Business Administration from the University of Northumbria at Newcastle.