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Khalid Khogli is a dedicated automotive professional with extensive experience in customer service and technical support. Currently serving as a Senior Customer Service Advisor and Ferrari Ambassador at Ferrari since May 2017, Khalid ensures customer satisfaction and adherence to company standards for Ferrari and Maserati vehicles. Prior to this role, Khalid was a Service Engineer for Mazda and Geely at TOWELL AUTO CENTRE LLC from March 2014 to May 2017, where responsibilities included diagnosing and resolving vehicle issues and sending detailed service reports to operational heads in Japan and China. Khalid holds a Bachelor of Engineering in Mechatronics, Robotics, and Automation Engineering from Staffordshire University and Asia Pacific University of Technology and Innovation.