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Bryan Garay possesses extensive experience in IT support and service roles, currently serving as Help Desk Support at Fennemore since May 2022. Prior experience includes positions as Service Desk Specialist at Strategic Technology Solutions, LLC, and Technician at 6th Street Consulting. Notable skills include providing Tier I and II support, managing break/fix issues for Windows and Office applications, and supporting VOIP systems. Bryan has a track record of improving customer service level agreements through documentation and hardware standardization, along with hands-on experience in deploying workstations and servers. Additionally, Bryan has contributed to onboarding and training new technicians and maintaining equipment stability through scheduled maintenance. Bryan holds a Bachelor's degree in Information Technology from the University of Phoenix.