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Nicholas O. has extensive experience in cloud services and infrastructure management, currently serving as a Lieutenant at Fenix24 since April 2023, focusing on recovery from cyber and ransomware attacks. Prior to this, Nicholas held roles including Azure Architect at Insight, where responsibilities included cloud migration and hybrid infrastructure design, and Senior Consultant at Microsoft, specializing in Azure Cloud services, Active Directory, and security infrastructures. Nicholas also has significant experience as a Senior Infrastructure Engineer at Beam Suntory and as a consultant for various organizations, focusing on server management, security implementations, and infrastructure upgrades. Educational pursuits include studies at Kaplan University and the University of Phoenix, reflecting a commitment to ongoing professional development.