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John A. S. has worked at Conversant Group since 2009, where they held the positions of Chief Listening Officer and Chief Executive Officer. John A. also founded Grypho5 in 2022 and Fenix24 in the same year. Prior to these roles, John worked at Client Profiles as a CRM professional from 2008 to 2009.

John A. S. received a Bachelor's degree in Organizational Management from Covenant College, where they studied from 2009 to 2012. Prior to that, they attended The University of Tennessee at Chattanooga from 1998 to 2002, where they studied Computer Science with a focus on Information Systems.