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Emily Rinehart is an experienced professional in customer service and management, currently serving in the role of Service Planning for the East Coast at Felder Group USA since July 2022. Prior to this position, Emily held multiple roles including Manager, Head Server, Hostess, and Food Runner at Basso Cucina Italiana from June 2013 to March 2021, where responsibilities included facilitating customer service relations, managing phone inquiries, staff scheduling, and reservations. Additionally, Emily worked at The Pourhouse Bar and Grille from August 2013 to June 2018 as a Waitress, Hostess, Food Runner, and Busser, focusing on delivering quick and enjoyable service. Academic achievements include a Bachelor of Science in Environmental Science and Sustainability from Widener University, completed in December 2020.